Jw Marriott Grosvenor House London | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

86-90 Park Lane, London, United Kingdom, W1K 7TN

“The vibrant area near Hyde Park made my stay lovely!”view full review

JW Marriott Grosvenor House London is a distinguished 5-star hotel offering exceptional accommodation and a variety of dining options. The hotel features a fitness suite, an Executive Lounge, and the elegant Park Room for Afternoon Tea. Situated on Park Lane in Mayfair, it provides easy access to city attractions.

Rooms & Amenities

Rooms at JW Marriott Grosvenor House London feature plush pillowtop beds, elegant marble bathrooms, and high-speed Wi-Fi access. The hotel offers various room types with views, including suites with Executive Lounge access that provides complimentary meals and beverages.

Dining Options

Dining options include JW Steakhouse, known for its prime USDA cuts and renowned cheesecake, and the award-winning Park Room where guests can enjoy traditional Afternoon Tea. Rüya London offers a menu featuring Anatolian classics, while Corrigan's Mayfair serves refined British cuisine.

Leisure & Activities

The hotel features a modern fitness suite available 24/7 and a luxurious Executive Lounge for eligible guests. Guests can also access the scenic Hyde Park directly across the street, ideal for recreational activities.

Services & Local Area

JW Marriott Grosvenor House London offers a friendly concierge team to assist with personalized experiences, with easy access to public transport including Bond Street and Marble Arch tube stations. The hotel is also a venue for significant society events, underscoring its prestigious reputation.

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“Absolutely loved my stay! Elegant and luxurious experience overall!” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site (reservation might be needed) at GBP 60 per day.

Wireless internet is available in the hotel rooms for free.

Other information

You can start your day with a full breakfast, which costs GBP35 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Hindi, Urdu

Year renovated:2012

Number of floors:8

Number of rooms:496

Former name

Grosvenor House

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room Guest room 1 Queen

Max:

2 persons

220 sq. feet

Bed options:

1 Double bed

Shower

Coffee machine

room details

Check Prices

Superior Room Guest room 1 King

Max:

3 persons

250 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Executive Room Executive lounge access 1 King

Max:

3 persons

380 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

London 1.2 mi

Airports

London City (LCY) 10.7 mi

London Heathrow (LHR) 16.4 mi

Train

Marylebone Station 1.0 mi

Underground

Marble Arch tube1700 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Culinary Experience

“During my stay, I dined at the JW Steakhouse for breakfast, lunch, and dinner, and I was thoroughly impressed by the quality of the food. The freshly made smoothies and the smashed avocado with crispy bacon on sourdough toast at breakfast were good. For lunch, I recommend the mushroom risotto, and the pecan pie for dessert is a must-try. The service was excellent, with staff like Orazio Lucia making each meal a nice experience.” view full review

Amazing Executive Suite

“I was fortunate enough to stay in an executive suite that truly exceeded my expectations. The elegant furnishings, luxurious amenities, and fine views of the city skyline made my stay exceptionally comfortable. The separate living and bedroom areas provided ample space for relaxation, and the bathroom featured high-end toiletries that enhanced my overall experience.” view full review

Luxurious and Comfortable

“The bedroom in my executive suite was nothing short of luxurious, with an exceedingly comfortable bed that allowed for restful nights. The layout was spacious, and the stylish decor made it feel like a true retreat. The inclusion of a Japanese-style bidet and heated seat was an added touch of comfort, especially on chilly London days.” view full review

Perfect Amenities

“The bathroom amenities were great, with high-quality toiletries that did not irritate my skin, often a concern for me. The shower was spacious, and I appreciated the attention to detail throughout the bathroom, making it a pleasant place to unwind after a day of exploring.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Garden area
Spa lounge
Beauty treatment

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

86-90 Park Lane, London, United Kingdom, W1K 7TN

Map view

86-90 Park Lane, London, United Kingdom, W1K 7TN

City landmarks

Garden

Buckingham Palace

5300 ft

Museum

The British Museum

1.4 mi

Landmark

Coca-Cola London Eye

1.6 mi

Park

Hyde Park

3900 ft

Landmark

Madame Tussauds London

4400 ft

Square

Trafalgar Square

1.5 mi

Landmark

Big Ben

1.4 mi

Museum

National Gallery

1.4 mi

Museum

Victoria and Albert Museum

1.4 mi

Church

Westminster Abbey

1.4 mi

Museum

Natural History Museum

1.3 mi

Museum

Science Museum

1.6 mi

Landmark

Oxford Street

1.0 mi

Square

Piccadilly Circus

1.0 mi

Landmark

Marylebone

4800 ft

Landmark

Harrods

1.0 mi

Opera House

Covent Garden

1.4 mi

Palace

St James's Park

1.2 mi

Castle

Tower of London

3.4 mi

Landmark

Churchill War Rooms

1.5 mi

Public Building

Houses of Parliament

1.5 mi

Gallery

Wallace Collection

3600 ft

Church

Westminster

1.5 mi

Harbour

Tower Bridge

3.4 mi

Mosque

The Regent's Park

1.5 mi

Landmark

Selfridges London

2400 ft

Palace

Kensington Palace

1.5 mi

Landmark

Green Park London

1.1 mi

Nearby

Park Lane

Marble Arch

1200 ft

Restaurants

Corrigan's Mayfair

600 ft

28 Upper Grosvenor Street

JW Steakhouse

1000 ft

86 Park Lane JW Marriott Grosvenor House

Le Gavroche

800 ft

43 Upper Brook St. Marble Arch

The Red Bar

800 ft

Grosvenor House 86 Park Lane

Ruya London

400 ft

30 Upper Grosvenor Street

Richoux

700 ft

41A South Audley Street

Scott's

1100 ft

20 Mount Street

34 Mayfair

800 ft

34 Grosvenor Square Entrance on South Audley Street

Audley

900 ft

To 43 41 Mount Street Mayfair London

George

900 ft

87-88 Mount Street

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

6.6

Location

8.8

Service

7.4

Dining

8.0

4.5/5 based on 3501 reviews

#196 of 1,196 hotels in London based on Tripadvisor

Rosie

United Kingdom, April 2025

5.4/10

My stay at JW Marriott Grosvenor House London had its highs and lows. The location near Hyde Park is a real treat, making it easy to explore the city. The staff were friendly and the service in the restaurant was really good. However, the room I stayed in felt outdated and had issues with cleanliness that were disappointing. Overall, it was a mixed experience.

Rooms

5.0

The room I had was clean but felt outdated. The bathrooms were cramped, and the lack of USB ports was frustrating. However, the toiletries provided were excellent and the shower spacious.

Service

6.0

The staff were friendly and helpful, especially in the dining areas. However, the response time from the front desk for additional requests was much slower than I'd expect, which was frustrating.

Location

9.0

The hotel is in a fantastic location, just a short walk to Hyde Park and other attractions. Access to transportation was convenient, which made getting around London easy.

Dining

8.0

Dining at the hotel was a highlight. The food was delicious, particularly the breakfast offerings. I loved the freshly made smoothies and the mushroom risotto at dinner.

Facilities

6.0

Facilities like the gym were well-equipped, and the dining options were varied. However, I did encounter delays in housekeeping which were unacceptable for a hotel at this level.

Claude

United Kingdom, March 2025

6.8/10

My stay at the JW Marriott Grosvenor House was quite nice, marked by excellent service and a great location near Hyde Park. though some hiccups with room service and staff responsiveness left room for improvement. The luxurious accommodations certainly elevated the experience, but a few service delays were disappointing.

Rooms

7.0

I enjoyed the luxurious feel of the redesigned rooms, which felt spacious and well-appointed. though my initial room had some electrical issues that required a room change.

Service

6.0

The service was generally attentive and friendly, especially during breakfast. however, I did experience delays in housekeeping and some miscommunication regarding my initial room issue.

Location

8.0

The hotel's location is superb, just across from Hyde Park, making it easy to explore the area. though I found accessing public transport a bit challenging with luggage.

Dining

9.0

I thoroughly enjoyed the breakfast options in the executive lounge, which had a great variety. the afternoon tea was a highlight, with delicious scones that stood out.

Facilities

7.0

The hotel had a range of impressive facilities. but I wished for better room service responsiveness during my stay.

Parker

United Kingdom, February 2025

5.4/10

My stay at the JW Marriott Grosvenor House London was a mixed bag. The elegant decor and location near Hyde Park were excellent, and the staff were warm and engaging, but I faced some issues that left me feeling underwhelmed. The breakfast options were limited and service was slower than expected, which dampened the otherwise luxurious experience I hoped for.

Rooms

6.0

The rooms were somewhat spacious but fell short in quality. My first room presented issues with the sheets, which looked old and discolored, despite being an Executive room. After voicing my concerns, I was moved to another room, which was better but didn't meet the high standards I expected.

Service

7.0

The service was a real highlight, especially the friendly front desk staff who were eager to assist. However, the response to issues regarding housekeeping and room readiness was lacking; I felt neglected as my problems weren't addressed promptly, with no follow-up from management.

Location

9.0

The hotel's location is fantastic, just a short walk from Marble Arch and surrounded by great restaurants. It's perfect for exploring London, and the convenience of nearby transport options made getting around easy.

Dining

6.0

Breakfast was disappointing for a five-star hotel. Despite the variety, some staple items were charged extra, and the service during breakfast struggled to keep up with demand, leaving me wanting more.

Facilities

7.0

The facilities were quite good, with a well-maintained environment, though I encountered challenges like a mini bar that wasn't restocked each day. I appreciated the overall cleanliness and amenities available, but there were moments that hindered a seamless stay.

Logan

United Kingdom, November 2024

5.8/10

I recently stayed at the Grosvenor House JW Marriott for a business trip and found the experience quite enjoyable overall. The service was really good, especially from Eva at the VIP lounge, who made my time there even more pleasant. However, I did encounter a couple of issues with my room amenities, which impacted my stay slightly. 🌟

Rooms

7.0

The Deluxe Room was spacious and well-appointed, featuring luxurious linens and a modern bathroom setup. However, my request for a mini fridge was never fulfilled, which was a letdown during my stay.

Service

8.0

The hospitality I received was amazing, especially from staff like Eva, who provided attentive service in the lounge. Unfortunately, there were some communication issues upon check-in regarding breakfast options that could have been better handled.

Location

9.0

The hotel's location is fantastic, directly across from Hyde Park and close to major shopping and dining areas. It made my business meetings and sightseeing a breeze!

Dining

9.0

I had the opportunity to enjoy afternoon tea at the Park Room, where the selection of teas and delicious scones truly stood out. The dining options within the hotel catered well to different tastes and were quite enjoyable.

Facilities

7.0

The hotel amenities were generally impressive, with high-quality gym facilities and clean, well-maintained public spaces. However, there was a mix-up regarding breakfast timings, which could be improved for clarity.

Dominic

United Kingdom, November 2024

5.0/10

Staying at the JW Marriott Grosvenor House London was an overall good experience, thanks to its prime location and really good service. While I enjoyed the luxurious amenities and spacious rooms, I encountered some concerns, particularly with the condition of the furniture and some noise disturbances during my stay. However, the attentive and friendly staff truly made this a nice visit. 🌟

Rooms

8.0

The room was spacious and well-appointed, with high-quality linens. However, some furniture showed signs of wear and tear, needing attention.

Service

10.0

The staff were warm, professional, and always ready to assist. I felt genuinely cared for during my stay, which made a big difference.

Location

9.0

Situated directly across from Hyde Park, the location was perfect for exploring London. It was well-connected yet peaceful.

Dining

8.0

Dining options, including the Executive Lounge, provided a great variety of choices. The breakfast was impressive, although I found the sushi to be overpriced.

Facilities

7.0

The hotel facilities, including a lovely gym, met my expectations, although I did face some minor maintenance issues during my stay.